Why Choose Angels
O U R M I S S I O N
Dedicated to keeping you independent at home.
Our Clients Become Our Family
O U R V I S I O N
We care for our caregivers, just as our caregivers care for our clients and their families.
Our scheduling is centralized to fill shifts more efficiently. This setup gives managers the opportunity to be more engaged with you, visiting your home, checking in with families, and being there for you.
We have advanced our training to now require all caregivers be CPR certified and continue their healthcare education through manager visits, shadowing and mandatory in-service. Caregivers receive both in-class and hands-on instruction totaling a minimum of 40 hours before they enter the field.
We have increased our screening process to make sure we match each client with the BEST caregiver for their needs. Caregivers must pass rigorous background checks and training to provide direct care.
For Waiver clients, we also offer the Client Caregiver Selection program. We will train a friend, neighbor or most family members of the client’s choice to be their in-home care provider. These caregivers follow the same extensive hiring procedure and education as all Angel’s teammates, as well as support from all our leadership team.
At the beginning of July, we wrapped up a pilot program with Pinnacle. Working together with Home Remedy Skilled Nursing we found that outcomes improved, hospital readmission rates decreased and overall patient satisfaction increased, when they utilized both home health and homecare services. Formal data compilation is going on now so stay tuned for the results!
We service Perry, Dauphin, Cumberland, Franklin, Mifflin, Juniata, Lebanon, Lancaster, York and Adams counties, with expansion coming soon! Plus, we have a whole new team of recruiters so we can help YOU as soon as possible.
Our Core Values
We are committed to our clients and families through the commitment to our mission and values. We do what it takes, as dedicated caregivers, to provide the best care to our clients and commitment to their families.
We are sympathetic to and understanding of the needs of our clients, their families, and each other. We treat others as we would our own family, with kindness and understanding.
We say what we mean and we mean what we say. We do the right thing even when no one is looking. We are consistent in our actions, expectations, outcomes, and values. We are honest and trustworthy.
We are accountable to our clients and their families, community partners, other teammates, and ourselves. We take responsibility for our actions and results, whether they are good or bad. You’ll never hear us say “it wasn’t my fault” or place blame on others. Taking ownership and learning from mistakes allows us to grow and improve.
Our mission is keeping people independent at home. This mission happens by consistently exceeding client needs and expectations. We strive to provide the best care and customer service to our clients, knowing this goal leads to the best outcomes.
Together Everyone Achieves More exemplifies what we are as Angels: a team working toward our common mission. Together we can achieve this goal rather than alone. We encourage one another, have compassion for each other on difficult days, and step up to fill a shift to fulfill our common mission.
Welcome to Angels on Call.
As a clinical and administrative healthcare professional for over 30 years, I understand the importance of good medical outcomes. Having my ninety-seven-year-old Great Aunt live with my family and I, where caregivers provide daily services, I understand how important it is to have the opportunity to stay home, and be cared for by the best. Because I have a personal stake in homecare, I strive to make Angels On Call the premier provider of homecare services each and every day.
Our leadership team at Angels on Call is committed to making sure our clients are cared for by highly trained caregivers and dedicated professionals, as well as making sure the best possible outcomes are reached. We accomplish this through a rigorous hiring process, comprehensive training, and field support of our caregivers to make sure they provide the service excellence defined in our core values, to both our clients and families.
As a leader with the Angels on Call team I make it my goal to ensure our clients and their families receive the best care, and our caregivers are given the support they need. I think of each of our clients and caregivers as part of my family, just as I ensure the care for my Great Aunt in our home.
I encourage you to learn more about Angels on Call by reaching out to the local office closest to you. Our managers and field service team will work with you and your family to develop a plan of care best suited for your needs; whether it be light housekeeping, meal prep or a higher level of services. Our goal is to keep you or your loved one independent in their home.
Thank-you for taking the time to explore Angels on Call. I hope you choose us as the provider of home care services to you and your family.