Why Choose Angels

I make it my goal to make sure our clients and their families receive the best care, and our caregivers are given the support they need.  Thank-you for taking the time to explore Angels on Call…

O U R   M I S S I O N

Dedicated to keeping you independent at home.

Our Clients Become Our Family

Angels on Call and their “Angels” have gone above and beyond my expectations in caring for my mother. Thank you so much for bringing my mom home. L. S.

It worked out great having Karen and Ashley in when we were away. I relaxed and knew my Dad was being cared for. Thanks so much. Sue W.

Since you started caring for my dad, he doesn’t seem as lonely and sad. He eats better and talks more with me. The pressure is off both of us with you there. Thank you! D. K.

We want to inform you of the great service we receive from Chrissy Williamson.  She goes above and beyond to keep us staffed and also to help with questions or concerns on a daily basis.  Her skills and overall exceptional client services set her apart! Kirk M.

I just wanted to let you know that I thoroughly enjoyed my three nights training with Becky. She is a wonderful teacher and I really learned a lot from her. I loved her lifetime examples of things to do and not to do!! She is a very wonderful person, as I am sure that you already know. Kim G.

One of my caregivers just stopped by to let me know what a great job her trainee has done.  Her trainee for this home has not only done a great job at their care but has helped make their home a home. She has brought in a microwave, coffee pot, love seat, bowls, silverware, a stand for a lamp so they don’t have to sit in the dark (just to name a few things — there’s more). She has cleaned and organized their mobile home from one end to the other and has just made this couple feel great and proud of their home. Chrissy W.

Thanks to Angels on Call, I was finally able to get out of the house and see a football game. It was the best time I had in several years. Thanks. Marge, Shelly, and Joey

O U R   V I S I O N

We care for our caregivers, just as our caregivers care for our clients and their families.

Better Scheduling

Our scheduling is centralized to fill shifts more efficiently. This setup gives managers the opportunity to be more engaged with you, visiting your home, checking in with families, and being there for you.

Better Training

We have advanced our training to now require all caregivers be CPR certified and continue their healthcare education through manager visits, shadowing and mandatory in-service. Caregivers receive both in-class and hands-on instruction totaling a minimum of 40 hours before they enter the field.

Better Match

We have increased our screening process to make sure we match each client with the BEST caregiver for their needs.  Caregivers must pass rigorous background checks and training to provide direct care.

Better Selection

For Waiver clients, we also offer the Client Caregiver Selection program. We will train a friend, neighbor or most family members of the client’s choice to be their in-home care provider. These caregivers follow the same extensive hiring procedure and education as all Angel’s teammates, as well as support from all our leadership team.

Better Health

At the beginning of July, we wrapped up a pilot program with Pinnacle. Working together with Home Remedy Skilled Nursing we found that outcomes improved, hospital readmission rates decreased and overall patient satisfaction increased, when they utilized both home health and homecare services. Formal data compilation is going on now so stay tuned for the results!

Better Service

We service Perry, Dauphin, Cumberland, Franklin, Mifflin, Juniata, Lebanon, Lancaster, York and Adams counties, with expansion coming soon! Plus, we have a whole new team of recruiters so we can help YOU as soon as possible.

Our Core Values

Dedication

We are committed to our clients and families through the commitment to our mission and values. We do what it takes, as dedicated caregivers, to provide the best care to our clients and commitment to their families.

Compassion

We are sympathetic to and understanding of the needs of our clients, their families, and each other.  We treat others as we would our own family, with kindness and understanding.

Integrity

We say what we mean and we mean what we say.  We do the right thing even when no one is looking.  We are consistent in our actions, expectations, outcomes, and values.  We are honest and trustworthy.

Accountability

We are accountable to our clients and their families, community partners, other teammates, and ourselves. We take responsibility for our actions and results, whether they are good or bad.  You’ll never hear us say “it wasn’t my fault” or place blame on others.  Taking ownership and learning from mistakes allows us to grow and improve.

Service Excellence

Our mission is keeping people independent at home. This mission happens by consistently exceeding client needs and expectations. We strive to provide the best care and customer service to our clients, knowing this goal leads to the best outcomes.

Teamwork

Together Everyone Achieves More exemplifies what we are as Angels: a team working toward our common mission. Together we can achieve this goal rather than alone. We encourage one another, have compassion for each other on difficult days, and step up to fill a shift to fulfill our common mission. 

Together as a team we build upon our WHY: to be the best caregivers fulfilling our mission together, as a TEAM!

Welcome to Angels on Call.

As a clinical and administrative healthcare professional for over 30 years, I understand the importance of good medical outcomes. Having my ninety-seven-year-old Great Aunt live with my family and I, where caregivers provide daily services, I understand how important it is to have the opportunity to stay home, and be cared for by the best. Because I have a personal stake in homecare, I strive to make Angels On Call the premier provider of homecare services each and every day.

Our leadership team at Angels on Call is committed to making sure our clients are cared for by highly trained caregivers and dedicated professionals, as well as making sure the best possible outcomes are reached. We accomplish this through a rigorous hiring process, comprehensive training, and field support of our caregivers to make sure they provide the service excellence defined in our core values, to both our clients and families.

As a leader with the Angels on Call team I make it my goal to ensure our clients and their families receive the best care, and our caregivers are given the support they need. I think of each of our clients and caregivers as part of my family, just as I ensure the care for my Great Aunt in our home.

I encourage you to learn more about Angels on Call by reaching out to the local office closest to you. Our managers and field service team will work with you and your family to develop a plan of care best suited for your needs; whether it be light housekeeping, meal prep or a higher level of services. Our goal is to keep you or your loved one independent in their home.

Thank-you for taking the time to explore Angels on Call. I hope you choose us as the provider of home care services to you and your family.

~ Scott

Our Locations

Shippensburg

New Oxford

Newport

Lemoyne

Lancaster

Harrisburg